Parks Information Technology Analyst (Business Systems Analyst I)
The Parks Technology Team is a member of the Operations & Strategies Division of Portland Parks & Recreation (PP&R). The Technology Team provides oversight and support for new and existing technology, IT project management, data management, PCI compliance, and technical assistance for the entire Parks bureau.
The Parks Information Technology (IT) Analyst will administer and respond to Parks IT operational and business needs, such as submitting requests for network access, processing software and hardware requests, granting permissions and processing and approving change requests, including adding new users to system. This position will provide ongoing functional support for Parks applications and SaaS; provide support for all bureau-specific and citywide software, including installation, configuration and functionality, installation of Parks-specific hardware and software. This position will also troubleshoot daily and systematic errors or process failures that users report with existing applications and bring that information to the responsible programmer or project team; interface with the help desk or desktop support on behalf of users when necessary; provide guidance on system use, business processes, and methods for correcting errors and problems.
For more information or to apply for the job, please visit our website: https://www.governmentjobs.com/careers/portlandor/jobs/3146094/parks-information-technology-analyst-business-systems-analyst-i?keywords=information&pagetype=jobOpportunitiesJobs