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HR Consultant Assistant 2

Position Summary
Big Bend Community College invites applications for a Human Resource Consultant Assistant 2 (HRCA2) in the college's Human Resource & Payroll Office. The HRCA2 performs paraprofessional, technical, and clerical tasks in support of the human resource and payroll functions of the college. This position is responsible to interpret rules and policies to direct payroll actions, explain human resource policies, procedures, and programs to employees, managers, the public, and others; provide technical assistance in the areas of recruitment, selection, training, processing personnel actions, and onboarding and orientation. 

This position works collaboratively with others in a team environment and reports to the Vice President of Human Resources & Labor. 

Big Bend Community College (BBCC) is a comprehensive public community college serving a large, rural district in central Washington State. BBCC’s main campus is located in the City of Moses Lake (pop. 24,009) in Grant County, situated on the former Larson Air Force Base. In addition to the central campus, BBCC has learning centers in seven outlying communities that provide adult basic education, high school completion, and English Language Learning programs as gateways to college. We are accredited by the Northwest Commission on Colleges and Universities and we serve approximately 4,000 students, with an annualized FTE of approximately 2,000.
Big Bend Community College strives for excellence in teaching and learning. We are a student-centered and innovative college that is committed to fostering a community that supports and recognizes the value of diversity; 42% of our student-body is Hispanic. Big Bend is a designated Hispanic Serving Institution (HSI). Our student body consists of 75% first-generation college students and 71% of our students receive some form of financial assistance.
Our college seeks candidates who have a deep commitment to and understanding of the rewards and challenges of working with students. We particularly welcome those who will be active participants in our small but thriving college community.
This position closes on March 29 2021 at 12:00pm. Big Bend Community College reserves the right to offer this position to a qualified candidate at any time, so a prompt response is encouraged. 
Essential Job Duties
Primary responsibilities include but may not be limited to the following:
  • Serve as the first point-of-contact for the Human Resource and Payroll Office that includes walk-in customers, phone and email, to answer routine questions and refer customers to the appropriate person/department. Respond to various requests and inquiries from the public, staff, and faculty on a daily basis.
  • Support the recruiting/hiring process by preparing and distributing job postings, create and place advertisements, answer general inquiries, create applicant files, schedule interviews, organize forums, luncheons, and tours, escort applicant to interviews, prepare and distribute interview schedules, conduct reference checks, perform WSP background checks, and notify applicants of the outcome of the recruitment process. Maintain all records related to the hiring process. 
  • Assist employees with the completion of human resource and payroll forms (e.g., I-9, W-4, direct deposit, etc.) in accordance with Federal/State laws and college policy. Ensure data is accurately entered into Legacy and PeopleSoft and processed in accordance with payroll deadlines.   
  • Verify I-9 paperwork for new employees, including student workers. Process I-9 forms in accordance with published retention procedures including determining I-9 retention dates for separated employees, reviewing and processing separated I-9’s for disposition dates and conducting internal I-9 audits. 
  • Prepare and distribute annual training calendar. Enter completed training activities into training database. Schedule training events, create flyer, register participants, distribute post-training surveys. Enroll employees in online training and assign modules. Follow-up with supervisors to ensure required training is complete. Prepare reports on training activities as requested.
  • Maintain index of current position descriptions for all positions at BBCC. Maintain index of current work expectations for all classified positions. Work closely with supervisors to ensure all position descriptions and work expectations are current. Ensure current position descriptions are available on the BBCC Portal.  
  • Schedule and facilitate orientation and onboarding through NEOGOV for new employees including the completion of new-hire paperwork. Utilize onboarding and orientation checklists to create a positive on-boarding experience. Update orientation information as needed. May present on topics at new employee orientation.  
  • Prepare purchase requisitions and order supplies for Human Resources and Payroll. Reconcile and track invoices and expenditures for Human Resources and Payroll. Prepares and submits appropriate forms for payment. Provides VP with monthly report of expenditures.
  • Verify years of service for classified, exempt, and faculty for annual recognition. Assist in the preparation and distribution of certificates, awards, and other recognition items. 
  • Maintain list of Board Policies and Administrative Procedures pertaining to Human Resources and Payroll. Track dates of review and notify supervisor when review is required. May provide policy and procedure edits for consideration.
  • Coordinate timely and appropriate responses to requests for public records. Maintain an information tracking log, documentation, and statistics to substantiate compliance with Public Records Act requirements and college policy.
  • Update and maintain department website pages, portal pages and documents, and bulletin board outside of HR/Payroll Office.
  • Maintain confidentiality of personnel records, reports, and matters sensitive to the Human Resource and Payroll Office.
  • Perform clerical duties including but not limited to copying, typing, filing, distribution of mail and reports for Human Resources and Payroll.
  • Maintain professional growth and development through seminars, workshops and professional affiliations to keep abreast of latest trends in field of expertise. 
  • Ensure no injuries to self or others by following safe work practices and policies. This includes, but is not limited to: security and safety, understanding of Safety Data Sheets (SDS), equipment, infection control, fire, disaster, safe lifting and body mechanics. 
  • Ensure compliance with college policies and procedures and state and federal regulations.  
  • Conduct self in a professional manner and ensures the interaction with team members and other support groups is conducted in a courteous and efficient manner conducive to the college’s values. 
  • Perform related duties and responsibilities as may be required. 
  • Knowledgeable in Federal and State laws and regulations as relates to Human Resources and Payroll and maintains a high degree of accountability in their application.
  • Proficiency with Microsoft Excel, Word, Access, PowerPoint, and Publisher.
  • Provide quality customer service and collaboration by creating a welcoming and supportive environment. Diplomatically respond to questions, concerns, and requests for information.  
  • Maintain confidentiality and treat sensitive information appropriately. 
  • Master a variety of software applications and platforms such as NEOGOV, PeopleSoft, Zoom, EverFi/Foundry, Canvas, and others. 
  • Use spreadsheet software, such as Microsoft Excel, to create and manipulate large or complex spreadsheets, use complex mathematical formulas to calculate data, and link worksheets. Import data from other sources, filter lists, and create and format charts and graphs. 
  • Use word processing software, such as Microsoft Word, to save and edit web pages and work with hyperlinks. Create forms using templates, work with form fields, and format and enhance forms. Use mail merge to create form letters, modify merged document, and merge envelopes and labels. 
  • Verbal communication: Express ideas and information through the spoken word using language that is appropriate to both the complexity of the topic and the knowledge and understanding of the audience.  
  • Written communication: convey ideas and information in writing using language that is appropriate to both the complexity of the topic and the knowledge and understanding of the reader. 
  • Critical thinking skills; seek resources for direction, when necessary. Perform independent problem solving. Decision-making is logical and deliberate. 
  • Perform actions that demonstrate accountability. Exercise safe judgment in decision-making and scope. Practice within legal and ethical guidelines.  
  • Work independently and reliably. Demonstrate regular and consistent attendance.  
  • Multi-task in a fast-paced environment. Maintain a high degree of accuracy in data entry and prioritize multiple tasks and projects to meet deadlines. 
  • Creating accessible content in both electronic and print formats as appropriate to the position. Examples include Word/PDF documents and web/learning management system contents. This may be achieved within six (6) months of hire.  
  • Demonstrated understanding of and value for the contributions that a diverse workforce can make to the success of both organization and the students we serve. 
Minimum & Desirable Qualifications
  • Associates degree from a regionally accredited institution. An equivalent combination of education and experience may be substituted for the degree. 
  • Four (4) years of office experience which includes two (2) years of experience in a human resource environment. 
  • Experience working with individuals from diverse academic, age, socioeconomic, cultural, ability, and ethnic backgrounds. 
  • Bachelor’s degree in business, human resources, social or organizational sciences, or related field from a regionally accredited institution.
  • Previous work experience in higher education.
  • Previous work experience the areas of recruitment, onboarding, orientation, and/or training.
  • Previous experience with PeopleSoft.
  • Bilingual fluency English/Spanish.
Application Instructions
This position closes on March 29, 2021 at 12:00pm. Big Bend Community College reserves the right to offer this position to a qualified candidate at any time, so a prompt response is encouraged. 

To qualify for consideration, applicants must meet required qualifications and submit a complete application packet, which includes the following:
  1. BBCC Online application.
  2. Cover letter, addressing why you are interested in this position and how your qualifications make you the ideal candidate.*
  3. Comprehensive resume or CV.*
  4. Response(s) to the questions found in the Supplemental Questions Tab above.* 
  5. Unofficial transcripts documenting undergraduate and graduate course work and degrees.    Official transcripts required upon employment.*

NOTE: All of the above items are required to ensure your consideration for this position. The items marked with an asterisk are required to be included/uploaded with your online application prior to submission. The college reserves the right to remove documents, submitted but not requested, by BBCC as part of the application process. These documents include, but are not limited to statements of teaching philosophy, diversity statement, letters of recommendation, student evaluations, performance evaluations, etc. 
BBCC reserves the right to not fill this position, reject all applicants, reopen the position, or make a direct appointment. Applications received during this recruitment may be used to fill future vacancies at the College's discretion.
Persons hired will need to provide documentation verifying identity and employment authorization to work in the United States.
A background check including criminal record history will be conducted for new hires. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform the position.
Pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or are currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant’s current or past employers. By law, post-secondary education institutions cannot hire an applicant who does not complete the questions. 
Official transcripts must be provided to the college within the first thirty (30) days of employment.
Big Bend Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, sex, sexual orientation, gender identity/expression, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, use of a trained guide dog or service animal by a person with a disability, marital status, pregnancy status or families with children, a mother breastfeeding her child, AIDS/HIV or hepatitis C, genetic information, and/or status as a veteran or any other legally protected classification. 
Big Bend provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the American with Disabilities Act and Section 504 of the Federal Rehabilitation Act of 1973. Please direct all inquiries regarding compliance with access, equal opportunity, and/or grievances to the Vice President of Human Resources & Labor/Equal Opportunity Officer/Title IX Coordinator/Section 504 Coordinator, BBCC 7662 Chanute Street NE, Moses Lake, WA 98837; 509-793-2010 or via email at
 In compliance with state and federal regulations, BBCC is committed to a safe and drug and alcohol-free campus. Employees are expected to comply with BBCC’s policy prohibiting illegal drug use or activity, including notifications of criminal drug convictions and the use of prescription drugs or over-the-counter medications that are likely to affect job safety. The complete policy and procedure are available to view on the policies page (Download PDF reader) of the BBCC website. Printed copies of the policy and procedure are available by contacting the Human Resources Office at 509-793-2008.
BBCC strives to be a safe and secure campus for our students, employees, and community. Detailed information regarding campus security, crime statistics for the most recent-three year period, and other information is available on the Campus Safety and Security page of the BBCC website. If you have questions or would like a printed copy of the materials please contact Campus Safety and Security at 509-793-2286.
This posting does not reflect the entire job description and may be changed and/or modified, at any time, without notice. 

 If you have difficulty logging into your account, attaching documents, submitting your application, etc., please contact NEOGOV Customer Service at 1-855-524-5627.
Big Bend Community College
7662 Chanute Street, NE
Moses Lake, Washington, 98837