Liability Claims Manager (Risk Specialist III)

Reporting to the City Risk Manager, the Risk Specialist III, Liability Claims Manager leads, develops and implements a self-administered claims program comprised of a team of claims professionals which investigates, evaluates and resolves claims brought against the City, which may include: auto liability, property damage, bodily injury, employment and civil rights exposures. The position ensures compliance with the Oregon Tort Claims Act (OTCA) and performance of duties under Portland City Codes 3.15.020(G), 5.50.020 and City Charter Chapter 1-106-107.

The Liability Claims Manager is responsible for managing the day-to-day administration of the Liability Claims Program, overseeing claims professionals in adjusting over 600+ claims annually. Close collaboration is required with all sections of City Risk Management, to include Worker’s Compensation, Loss Prevention and Insurance and Claims. The position requires additional close cooperation with City Bureau Directors, City Safety Professionals, and all levels of City Attorney staff to monitor and control the financial impact of unforeseen losses arising from the actions, or lack thereof, by City employees conducting the City’s business. The position further oversees a significant subrogation program to recover City losses, develops and monitors staff performance measures and personal development goals for staff.

The Liability Claims Manager meets with elected City officials and their staff for briefings on sensitive claims and litigation resolution or settlement proposals, along with attendance at City Council meetings for presentation of Ordinances requiring approval for claims settlements.