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Information Technology Specialist

The purpose of the position is to serve as a technical expert and focal point for the installation and configuration of hardware and software on personal computers and network servers. Develops, modifies, and tests overall system backup and recovery strategies for assigned systems. Serves as a systems administrator responsible for planning, coordinating, modifying, implementing, and troubleshooting in order to meet customer needs. Work pertains to the administration of all systems, including a myriad of associated hardware platforms, software applications and numerous interfaces included in the Local Area Network (LAN). Determines equipment and communications requirements and interfaces with other systems. Evaluates machine usage and develops plans for the necessary acquisition to support future automation (hardware and software) requirements. Analyzes, evaluates, and recommends hardware/software changes to various computer systems. Installs, configures and tests products and equipment follows guidelines, Standard Operating Procedures (SOPs), bulletins and flyers regarding the operation/use of assigned systems, services, and activities. Analyzes policies, regulations, and system provisions governing standard operating systems and provides assistance and advisory services to users. Implements systems software changes, operating system releases and maintains the operational status of systems. Performs other duties as assigned.