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Public Health Performance Improvement Coordinator (Mobile County Health Dept)

MINIMUM QUALIFICATION REQUIREMENTS: Completion of an accredited registered nursing program, preferably supplemented by a bachelor's degree from a recognized college or university in education, business administration, sociology, psychology, or a closely related field, and three years experience as a quality assurance coordinator in a healthcare environment, including a minimum of one year professional nursing experience; or a combination of education and experience equivalent to these requirements.  


ESSENTIAL REQUIREMENTS OF THE WORK:

Thorough knowledge of the principles, practices, and administration of public health programs.
 
Thorough knowledge of the principles, practices, and equipment utilized in public health nursing.
 
Thorough knowledge of the principles and practices of public administration.
 
Thorough knowledge of laws, regulations, and operating procedures governing Mobile County Health Department operations.
 
Thorough knowledge of Joint Commission Accreditation Standards, federal and state regulatory standards, codes, regulations, and laws.
 
Thorough knowledge of agency compliance policies and protocols covering confidentiality, privacy, and security efforts to include HIPAA requirements.
 
Thorough knowledge of the sociological and economic factors affecting the administration of public health services.
 
Thorough knowledge of research methods and techniques.
 
Thorough knowledge of medical peer review audit principles and practices.
 
Ability to coordinate medical peer review audits.
 
Ability to comprehend, interpret and apply laws, rules, regulations, and procedures affecting healthcare services.
 
Ability to evaluate the quality and effectiveness of programs, procedures, and services and make recommendations for improvement.
 
Ability to organize and supervise the work of others.
 
Ability to appropriately describe the chain of command in emergency response as well as the deviation of duties from normal operations.
 
Ability to maintain records.
 
Ability to write clear and concise reports, memoranda, directives, and letters.
 
Ability to communicate, both orally and in writing.
 
Ability to accomplish assigned administrative tasks with minimum supervision.
 
Ability to safely operate a motor vehicle and maintain insurance eligibility requirements of the employing agency.
 
Ability to establish and maintain effective working relationships with program directors, government officials, other employees, and the public.
 
PHYSICAL REQUIREMENTS
 
Ability to exert physical effort in sedentary to light work, which may involve some standing, walking, sitting, climbing, stooping, kneeling, crawling, lifting, carrying, pushing, or pulling of objects and materials.
 Description:EXAMPLES OF WORK:  (Any one position may not include all of the duties listed nor do the listed examples include all tasks which may be found in positions of this class.)
 
Oversees the Mobile County Health Department's Performance Improvement Program and facilitates the preparation of the annual Performance Improvement Plan.

Ensures compliance with Joint Commission Accreditation Standards by planning, organizing, coordinating, developing, and directing the quality and performance improvement program for the Mobile County Health Department.
 
Coordinates the performance improvement initiatives to ensure all required documentation is accurate, timely, in proper format, and available for the Performance Improvement Leadership Committee.
 
Maintains databases, documentation, and records on the agency's compliance, certification, and accreditation program.
 
Monitors the complete data collecting for analysis to ensure agency's compliance and quality standards.
 
Analyzes indicators and data and proposes solutions to meet specific goals to meet accreditation standards and compliance.
 
Coordinates development and implementation of auditing processes to detect weaknesses, compliance, and areas of improvement.
 
Provides consultation to leadership for the design, management, and improvement of processes to meet requirements and regulatory standards.
 
Coordinates the preparation and submission of response or corrective action plans and follows-up with entities such as Joint Commission as required.
 
Manages and initiates processes for development, revision, and dissemination of policies, procedures, and protocols to improve agency and personnel performance and to ensure compliance.
 
Prepares and submits comprehensive reports and assists with grant proposals within deadlines.
 
Analyzes and disseminates comparative statistical reports for the Performance Improvement Committee. 
 
Provides orientation and education to management and staff on compliance, accreditation, and performance improvement issues.
 
Performs Federal Tort Claims Act (FTCA) clinical risk management duties delegated from the executive responsible for risk management.
 
Conducts an annual patient satisfaction survey.
 
Travels to different offices locations to plan, oversee, and monitor quality assurance activities.
 
Performs related work as required.