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HR Intern

HR Intern


Springbig is the leading loyalty marketing and communications platform in the cannabis industry, working with over 1,800 unique storefronts and building up a cumulative database of over 30 million consumers. Our Software as a Service (SaaS) platform allows our dispensary clients to configure a custom loyalty program and through this loyalty program build a database of consumers. Our platform also boasts this industry’s most comprehensive communications engine, allowing our dispensary clients to market to their database of consumers via SMS and email (primarily focused on SMS marketing) in a personalized way. 

Springbig recently launched a new platform, Brands by Springbig. This is also a SaaS platform, and it allows cannabis brands to collaborate with our dispensary clients to send engaging SMS campaigns to the dispensary’s database of consumers. A brand can use this platform to place an advertisement on top of hundreds of thousands of text messages and drive their products’ sell-through like never before! 

Our headquarters are located in beautiful Boca Raton, FL with team members distributed around the country. 

Springbig Inc is looking for a Human Resource Intern to join our team in our Boca Raton, FL office. The Human Resource Intern will be learning the responsibilities for various functions of the Human Resource department, including talent, compensation, benefits, leave, reporting, and administration of company policies.

The ideal person for this position will be pursuing a bachelors' degree or certificate in Human Resources Management. To be a competent HR Intern, must be willing to learn. You should be patient, a good listener, encouraging and compassionate. Must have excellent active listening and problem-solving skills and be able to work on various projects efficiently so you can be effective. 

Responsibilities: 

  • Recruitment – Learn to recruit, interview, and facilitate the hiring of qualified job applicants for all open positions. Work closely with HR Professionals and hiring managers to understand the needs and any required job openings. Schedule and coordinate interviews, offer letters and background verification. Learn and execute new-hire onboarding programs and deliver compelling new-hire orientations.
  • Education and training – Learn what are the mandatory trainings and what are considered continuing education, including safety training, code of conduct and handbook training, anti-harassment training. Learn trends, best practices, changes to regulations, new technology breakthroughs in HR, talent, and employment law.
  • Benefits – Assist HR Professional and employees with benefit programs and all leave requests. Work closely with the Human Resource team on the annual Open Enrollment period. Comply with all federal, state, and local employment laws and regulations.
  • Employee relations – Learn how to manage all details and coordination of disciplinary discussions, terminations, and investigations. Learn how to guide the leadership team on sensitive or complex matters and elevate to the appropriate staff when investigations are required. Ensure professionalism and confidentiality in all aspects of the role.  

Requirements: 
  • Pursuing a certificate or bachelor's degree in Human Resources Management required
  • Currently registered in Human Resources Management program
  • Ability to display integrity, professionalism, and CONFIDENTIALITY at all times.
  • Strong ability to multitask and remain calm in emergencies
  • Knowledge of labor / employment laws and regulations
  • Proficient with Microsoft Office Suite or related software

What are we looking for in a team member?
  • Your specialization is just as important as your ability to learn fast, communicate and adapt to shifting priorities.

We’re especially fond of people who:
  • You enjoy the analysis and planning inherent to the role.
  • Have the ability to be flexible and “wear multiple hats.”
  • Are detail oriented and adaptable.
  • Communicate well and articulate ideas clearly.
  • Contribute ideas and take initiative.

What’s it like to work at springbig? 
It’s awesome! We’re a driven, passionate, responsible group who values professional growth and work life balance. 

Why you should work with us:
  • We are a fun start-up, with a start-up culture.
  • Our company is continually growing and always innovating and creating new features for ourselves and our clients.
  • Company atmosphere is collaborative, passionate and fun.
  • Casual dress code
  • Work with some of the best & brightest technical minds in the industry! We learn from and share knowledge with each other every day.

We take care of our team members:
  • Competitive hourly pay
  • Casual and comfortable working environment

And infuse lightness and creativity into our days:
  • Stocked coffee, snacks and candy “bar”
  • Pizza parties and team lunches
  • Laser Tag in the office
  • Spontaneous games of tabletop cornhole or NERF wars
  • Company sponsored Fantasy Football league and March Madness bracket challenge.