Director of Hispanic/Latinx Policy and Strategy
The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, with approximately 18,000 employees. It is responsible for ensuring the health, safety and well-being of all North Carolinians, providing human service needs and helping North Carolinians achieve economic independence.
The Office of the Secretary consists of the executive team that provides leadership to divisions, programs and offices administered by DHHS and establishes the overarching strategic plan, goals and objectives for the department. The Policy Office provides leadership in consulting, advising, reviewing and approving external and internal policies, directives, and procedures for DHHS.
Salary Grade GN15; Salary Range $56,046.00 - $100,814.00
*This is an Exempt Policy Making position*
Position Summary
DHHS is seeking an experienced candidate that will serve as a key member of the leadership team. The Director of Hispanic/Latinx Policy and Strategy will provide leadership and strategic direction for the design and implementation of strategies to ensure that the Department’s priority initiatives, particularly those related to the COVID-19 pandemic, are created in partnership with the Hispanic/Latinx community. The ideal candidate will have a strong background in engaging and partnering with Hispanic/Latinx communities to maximize program effectiveness.
Job Specific Responsibilities
- Build trusted advisor relationships with DHHS leaders to elevate and embed strategies across work streams that meet the needs of Hispanic/Latinx people in North Carolina.
- Proactively identify, define, and champion new opportunities for engaging and partnering with Hispanic/Latinx communities to build comprehensive, cross-system strategies to improve the health, safety and well-being of Hispanic/Latinx people.
- Develop key performance indicators to track the effectiveness of DHHS’s Hispanic/Latinx strategy and the impact of our priority initiatives on Hispanic/Latinx populations.
- Lead the ongoing development of a stakeholder engagement plan to drive DHHS’s work with Hispanic/Latinx stakeholder groups.
- Work closely to develop, implement, and measure the success of a variety of engagement strategies including: virtual events, meetings between community members and policymakers, briefings, conferences, webinars, email campaigns, and social media chats.
- Ensure that communications materials are made available to Hispanic/Latinx stakeholders in a linguistically and culturally competent manner.
- Work across multiple divisions and teams to ensure that DHHS policies and initiatives, consider and incorporate the unique needs of Hispanic/Latinx populations into their design, implementation, and rollout.
Knowledge, Skills and Abilities / Competencies
To receive credit for all of your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified applicants must document on the application that they possess all of the following:
- Familiarity and existing relationships with NC’s key Hispanic/Latinx stakeholder groups and leaders.
- Strong emotional intelligence, interpersonal skills, and cultural competence required to build and maintain authentic, trust-based relationships with external Hispanic/Latinx stakeholders.
- Ability to develop, execute, and adapt data-driven initiatives in a fast-paced and fluid environment.
- Ability to collaborate across a wide variety of teams and initiatives in a cross-cutting function to ensure that all key DHHS initiatives are informed by a clear vision and strategy to optimize buy-in and effectiveness within the Hispanic/Latinx community
- Familiarity with government business processes (e.g., procurement, finance) to operationalize strategies.
- Demonstrated ability to translate ideation and problem identification into action and outcomes through creating processes and systems.
- Fluency and excellent written and verbal communication skills in both English and Spanish.
Minimum Education and Experience Requirements
Bachelor’s degree from an appropriately accredited institution and three (3) years of program experience related to the area of assignment, including one year of supervisory program experience; or an equivalent combination of training and experience.